Client Service & Marketing Assistant

We’re looking for a highly motivated individual who can provide exceptional, top-class service to our clients. This newly-created role sits within our Client Services Team and is focused on providing the highest level of service to our clients, prospective clients and business referrers.

You will engage with new business enquiries from clients and potential clients, by phone and email and by means of our enquiries portal. This includes keeping accurate records, compiling reports, updating databases, assisting in ongoing marketing efforts, and onboarding clients.  Your dedication to quality service will encourage client loyalty and support our firm’s growth through positive engagement. Your attentiveness to detail will ensure smooth operations so that our legal teams can focus on delivery of legal services to our clients.

The successful candidate will have a social media presence, evidencing connecting with others in a positive manner. You will demonstrate an interest in marketing and an ability to write clearly and precisely.

The ideal candidate will demonstrate excellent people skills.  You are a team player with a growth mindset.  You take pride in everything you do.  You work independently and have a personality that needs to complete tasks to a high standard in a timely manner.  These qualities will enable you to connect with prospective clients, build relationships with existing clients, thus actively supporting the firm’s goals.  You can demonstrate active listening and communication skills, good personal presentation, politeness and tact.

Ideally, you will be comfortable using IT systems, including databases, Microsoft applications, and website and graphic design tools.  Training can be given to the right candidate.

This is a full-time position, located at our Parkside offices at the heart of Cambridge.

Does this sound like you? If so, then get in touch with Lynn Roberson providing your CV and cover letter for this position to by email to